Lafayette Times

The Richard L. Roudebush VA Medical Center in Indianapolis Indiana scheduled 61,510 pending appointments across its locations during the period ending October 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 56,542 had a wait time of 30 days or less (91.92%) and 4,968 appointments (8.08%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Indianapolis, IN (Richard L. Roudebush)	46,482	42,289	4,193
Terre Haute, IN	875	861	14
Bloomington, IN	4,448	4,361	87
Martinsville, IN	509	500	9
Indianapolis West, IN	2,813	2,493	320
West Lafayette, IN	1,123	1,070	53
Wakeman, IN	1,345	1,248	97
Shelbyville, IN	823	764	59
Monroe County, IN	361	350	11
Indianapolis Meridian Street, IN	4	4	0
Vigo County, IN	498	467	31
Indianapolis YMCA, IN	791	735	56
Cold Spring Road, IN	552	552	0